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Course Description

All class schedules are in Eastern Time.

Eliciting requirements is one of the primary responsibilities of the business analyst, as the requirements serve as the foundation for the solution to the business need. A business analyst will use numerous techniques during the course of a project depending on the information being elicited and the types of stakeholders involved. There are many proven techniques for eliciting requirements from which the business analyst may choose, and new methods continue to evolve.

This virtual course builds upon the associated tasks and techniques introduced in its prerequisite, BA111: Core Competencies for the Business Analyst by exploring the commonly used techniques for eliciting requirements, the applicability of each technique, the steps required to prepare and execute each technique, and methods to overcome common challenges associated with each technique. Throughout the course practical tasks and techniques are presented to equip the BA with the skills and knowledge required to perform requirements elicitation techniques to gather accurate and complete requirements from stakeholders in real world business situations.

Our virtual platform includes many interactive features to help you learn the content and apply your new skills immediately back on the job:

Group and individual learning activities utilizing break-out rooms and whiteboards
Discussions and chats
Quizzes and polling
Facilitator and student video via webcam
Sharing of files in real time
Tools, templates, and job aids to use back on the job
Key characteristics that differentiate this course from others include:

Mapping to the IIBA Body of Knowledge

Corporate Education Group (CEG) is designated by the International Institute of Business Analysis (IIBA) as a Charter Endorsed Education Provider. This course supports understanding of the following Knowledge Areas and is 100% compliant with IIBA's current Business Analysis Book of Knowledge (BABOK):

Elicitation
Experiential Training

Two case studies are integrated into the course to allow participants to view demonstrations of work products and techniques and then apply learned skills within a consistent context. Much of the class time is devoted to exercises in which participants can practice the skills being taught.
Experience

The course is written and delivered by professionals with extensive experience in business analysis.

Applied Focus

The Participant Guide includes many job aids that are referenced throughout the course and available to the participant after training; these include work product templates and samples, as well as checklists for processes and best practices.

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